Privacy Policy
Introduction
Materri, Inc. DBA Poppy Wellness ("Poppy," "we," "us") respects your privacy and is committed to safeguarding your personal and health information. This Privacy Policy explains how we collect, use, share, and protect your information.
Information We Collect
Personal Information: Name, contact details, payment information.
Protected Health Information (PHI): Appointment schedules, therapist notes, and health-related information required to facilitate clinical physical therapy services.
Fitness & Wellness Information: Non-medical information collected during virtual wellness and performance sessions provided to clients outside of California.
How We Use Your Information
To schedule appointments and facilitate communication between you and Poppy Providers.
To process payments securely and manage your account.
To provide personalized wellness and performance sessions.
To comply with healthcare regulations, including HIPAA and applicable California privacy laws.
Sharing of Information
We share your personal and health information strictly with your chosen Poppy Provider for the provision of clinical services. Information collected for wellness and performance sessions is similarly shared with your session provider.
We may disclose information as required by law, regulation, or legal process.
Data Security
We implement industry-standard safeguards including encryption, secure servers, access controls, and regular monitoring to protect your data. However, no system can guarantee absolute security.
Your Rights (California Residents and Others)
Under applicable laws, including California law, you have the right to:
Request access to your information.
Request corrections or updates to your information.
Request deletion of your information, subject to legal limitations.
Residents outside California may have additional rights based on state laws. Please contact us directly at hello@joinpoppy.co if you have specific privacy-related requests or questions.
HIPAA Compliance
We strictly adhere to HIPAA rules for handling PHI and maintain comprehensive safeguards as outlined in our HIPAA Business Associate Agreements.
Changes to Privacy Policy
We may periodically update this Privacy Policy. All changes will be posted to our Website and become effective immediately upon posting.
Contact Us
For questions or concerns about privacy or data practices, please contact us at:
Poppy Wellness
hello@joinpoppy.co
595 Pacific Ave. 4th Floor
San Francisco, CA 94133